Questions & Answers

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Top questions

1.	I lost my Code, how do I get it back?
2.	How do I reactivate my product?
3.	How do I uninstall or reinstall my product?
4.	How do I install my product on another computer?
5.	Windows Vista: Frequently Asked Questions
6.	Error: "No Internet Connection"
7.	The system can't find a record of my purchase
8.	I see a white window or screen when I launch my product.
9.	Request a refund
10.	There is no record of my purchase
11.	I did not receive my email receipt or activation code.
12.	How often will I be charged to use the product?
13.	Will I receive a CD/DVD-ROM?
14.	My free trial period expired prematurely.
15.	When is an Internet connection required?
16.	My credit card is being rejected
17.	I have changed my data execution prevention settings and my game will not run.


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