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Questions & Answers

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Top questions

1.	I lost my Code, how do I get it back?
2.	How do I reactivate my product?
3.	How do I uninstall or reinstall my product?
4.	How do I install my product on another computer?
5.	Windows Vista: Frequently Asked Questions
6.	Error: "No Internet Connection"
7.	The system can't find a record of my purchase
8.	I see a white window or screen when I launch my product.
9.	Request a refund
10.	There is no record of my purchase
11.	I did not receive my email receipt or activation code.
12.	How often will I be charged to use the product?
13.	Will I receive a CD/DVD-ROM?
14.	My free trial period expired prematurely.
15.	When is an Internet connection required?
16.	My credit card is being rejected
17.	I have changed my data execution prevention settings and my game will not run.


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Beach Head 2002 specific questions

1.	The game randomly freezes, crashes, or locks up the computer. What can I do?
2.	The Installer starts to copy files, but then just quits to the desktop.
3.	I've encountered a problem that was not mentioned in this document.
4.	During Launch, the screen just turns black or quits back to Windows without any error message.
5.	The game does not start, it hangs or it can be heared but not seen.
6.	I can't apply a patch to the game.
7.	Where can I download Beach Head 2002?
8.	I can't hear any sound or music in the game.
9.	Why do I get an error message about a missing DDRAW.DLL, D3D.DLL, or DSOUND.DLL file?
10.	How many times can I renew my license for Beach Head 2002?
11.	Where can I get further information on Beach Head 2002?

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